After Sale Service

AFTER SALE SERVICES

FAQ

Read our frequently asked questions about our products and its operation.

Our Products

View all of SUNNY’s products and  product information as well as operating manuals for all models.

After Sale Service

Having been the leader in the business for more than 42 years we have never ceased to improve our service, because we believe that “A quality product must come with quality service” this is why numerous customers have always trusted SUNNY.
We provide a complete and comprehensive after sale service

Exceptional Service
  • Customers can contact us through 3 different methods. At our head office, by phone or contact us online.
  • Our database keep track of customer information, repair history and other relevant information.
  • We provide onsite service to inspect and pickup products for repairs.
Experienced staff
  • Our experienced staff are able to quickly assess and solve issues.
  • Our technicians are product experts who can correctly diagnose and resolve problems.
  • Our service staff are constantly trained and assessed, providing the best level of service.
Comprehensive availability of parts and equipment
  • We are prepared with all necessary spare parts and equipment at the ready so you do not have to wait.
  • We use brand new batteries and parts for the best performance.
  • We give a 10 year warranty on LEDs, 5 years on electronic circuits and 2 years on batteries.

Warranty conditions

Warranty period and conditions for each product

Product manuals

Recommendation for use of product and manual downloads

Warranty registration

Warranty registration form for SUNNY customers